Privacy Policy

Last updated: June 10, 2026

RallyFlow ("the app") helps pickleball clubs run open-play sessions by managing a player check-in queue and court assignments. This policy explains what information the app collects and how it is used.

Information we collect

• Player check-in details: the display name you enter when you join a queue, and an optional DUPR-style skill rating (2.5 to 4.5+).
• Session activity: your position in the queue, the court and match you are assigned to, and timestamps while a session is running.
• Club accounts: for club administrators, a club name, a login username, and a securely hashed password.

The app does not request your email address, phone number, payment details, or precise location.

How we use it

• To display the live queue and assign players to courts during an open-play session.
• To show waiting counts and basic session statistics to club administrators.
• Each club only sees the data for its own sessions and players.

Data sharing & storage

Player and session data is stored in the database operated by the club or organization running RallyFlow. We do not sell your information or share it with advertisers. Data may be processed by the hosting and database providers used to operate the service.

Data retention

Session and queue data is kept only as long as needed to run open-play sessions and may be cleared by the operating club at any time. Contact the club hosting your session to request removal of your check-in information.

Contact

For privacy questions, contact the club or organization that operates your RallyFlow session.

This page is a general template provided with the app. The operating club is responsible for ensuring it reflects their actual practices and complies with applicable law.

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